Popular Services

Request installation of software and/or software updates.

Support for problems with your University-issued computing device (laptop, desktop, Mac, etc)

Submit Third Party Vendor Assessments for review

Support for access management and new account creation.

Assistance with BankMobile, Cashnet, Cognos, Third-Party Integrations and Marketplaces.

Support for problems with your University-owned printing, scanning, or copying devices.

Assistance with Dynamic Forms.

Assistance with Banner, our Student Information System.

Request guest access to University wifi or computers.

Request a new telephone line/number.

Change user info, display info, forwarding, etc.

Dev Shell requests, Missing courses, Missing student enrollments, WebEx account issue, Canvas performance concerns, WebEx account access, Integrated Technology issues (Publisher LTIs, Proctorio, etc.)

Place a request for new technology.

Place a request for new software.

Schedule a time to move University computer equipment for an office move.

Report a hardware issue or problem with your iMac, MacBook, or iPad.

Request assistance with keyboards, mice, headsets, speakers, webcams, etc

Request support for email client issues, sending/receiving problems, login issues, and other general problems.

Submit a request to cancel or deactivate a telephone service.

Assistance with BDM - Banner Document Management System

Complete the Project Request Form if you need Information Technology to assist with managing a project. To maintain compliance, University projects are governed by TAC 216.

Problems with call transfers, answering calls, poor call quality, etc