Knowledge Base

Categories (12)

Account & Access Support

Support for TAMUCT account credentials, access to shared/network resources, and account security.
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Computer & Hardware Support

Support for TAMUCT computers, printers, classroom technology, etc
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Classroom & Conference Room Support

Support for technologies located in the classrooms and conference rooms.
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Networking & Wireless

Wifi Connection Guides, TAMUCT VPN Guide, Guest Wifi Connection Information
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Software and Applications Support

Information for software troubleshooting.
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IT Purchasing

Information regarding the purchase of IT equipment, software, and enterprise level services.
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Telecommunications

Information on University phones, softphones, and remote communications.
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Enterprise Applications

Banner Application requests, Cognos Report requests, eMarketplace Requests, Dynamic Forms requests, Who's Next requests, Support for various Ellucian products and Third Party applications
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Canvas & Online Learning

Look here for information on using online teaching and learning tools like Canvas, WebEx, Studio Video, Proctorio, and Respondus.
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Custodial Services

Information on custodial support requests.
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TAMUCT- Continuing Education

Support resources for TAMUCT Continuing Education students and faculty
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Events Services

Information about University Events, instructions for booking, resource materials
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Articles (1)

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