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Categories (11)
Account & Access Support
Request assistance with your TAMUCT account, file shares, resource access, etc.
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Canvas & Online Learning
Development Shell requests, Canvas training, Course enrollment discrepancies, Course shell visibility, WebEx account access, Canvas performance concerns, Integrated Technology performance issues (Publisher LTI, Proctorio, etc.)
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Classroom & Conference Room Support
Request assistance with classroom and conference room technologies or request software/hardware configurations.
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Computer & Hardware Support
Assistance with University-owned computers, laptops, printers, and other devices.
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Software and Applications
Request new software, report software problems, request permissions to software services, etc.
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Enterprise Applications
Assistance with Banner, Warrior Web, Cashnet, Cognos, Who's Next, Adobe Sign, and other data services.
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IT Purchasing
Information regarding the purchase of IT equipment, software, and enterprise level services.
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Telecommunications
Request assistance with University phones, hotspots, softphones, and other telecommunication services.
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IT Project Management
Request assistance with managing a University project.
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Custodial and Maintenance Services
Request custodial and maintenance services.
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Events Services
University Events Checklist
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Services (1)
Service Interruption / Outage
For reporting MAJOR service interruptions/outages ONLY.
Popular Services
Third-Party Services
Software Problems
Software Installation
Request Custodial Services
Dynamic Forms
My Recently Visited Services
Custom Scripts
Events Checklist Form
Change of Lock
Email Problems
Voicemail Problems
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