Service Catalog

Categories (12)

Account & Access Support

Request assistance with your TAMUCT account, file shares, resource access, etc.
Expand

Canvas & Online Learning

Development Shell requests, Canvas training, Course enrollment discrepancies, Course shell visibility, WebEx account access, Canvas performance concerns, Integrated Technology performance issues (Publisher LTI, Proctorio, etc.)
Expand

Classroom & Conference Room Support

Request assistance with classroom and conference room technologies or request software/hardware configurations.
Expand

Computer & Hardware Support

Assistance with University-owned computers, laptops, printers, and other devices.
Expand

Software and Applications

Request new software, report software problems, request permissions to software services, etc.
Expand

Enterprise Applications

Assistance with Banner, Warrior Web, Cashnet, Cognos, Who's Next, Adobe Sign, and other data services.
Expand

IT Purchasing

Information regarding the purchase of IT equipment, software, and enterprise level services.
Expand

Telecommunications

Request assistance with University phones, hotspots, softphones, and other telecommunication services.
Expand

IT Project Management

Request assistance with managing a University project.
Expand

Custodial and Maintenance Services

Request custodial and maintenance services.
Expand

Events Services

University Events Checklist
Expand

Security Operations Services

Operations Division of the University Police Department
Expand

Services (1)

Service Interruption / Outage

For reporting MAJOR service interruptions/outages ONLY.