Service Catalog

Categories (11)

Account & Access Support

Request assistance with your TAMUCT account, file shares, resource access, etc.
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Canvas & Online Learning

Development Shell requests, Canvas training, Course enrollment discrepancies, Course shell visibility, WebEx account access, Canvas performance concerns, Integrated Technology performance issues (Publisher LTI, Proctorio, etc.)
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Classroom & Conference Room Support

Request assistance with classroom and conference room technologies or request software/hardware configurations.
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Computer & Hardware Support

Assistance with University-owned computers, laptops, printers, and other devices.
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Software and Applications

Request new software, report software problems, request permissions to software services, etc.
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Enterprise Applications

Assistance with Banner, Warrior Web, Cashnet, Cognos, Who's Next, Adobe Sign, and other data services.
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IT Purchasing

Information regarding the purchase of IT equipment, software, and enterprise level services.
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Telecommunications

Request assistance with University phones, hotspots, softphones, and other telecommunication services.
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IT Project Management

Request assistance with managing a University project.
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Custodial Services

Request custodial services.
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Events Services

University Events Checklist
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Services (1)

Service Interruption / Outage

For reporting MAJOR service interruptions/outages ONLY.