Canvas Admin Help

Note: Requests submitted here will be addressed during normal University business hours.

Get help with the following Canvas administrative issues:

  • Development Shell Requests
  • Missing Course Shells
  • Course Enrollments
  • Report Issues with Integrated Canvas Tools (Proctorio, Microsoft Teams, Publisher content, etc.)
  • WebEx teaching accounts
  • Help with Communities

Critical Canvas concerns should be submitted by clicking the Help icon on the Canvas Global Navigation menu.

See KB Article: How to get Canvas Help

 
Development Shell Request Get Integrated Tool Help Missing Course Shell or Enrollments WebEx Account Help Community Requests Other LMS Help Suggest a Canvas Integration

Details

Service ID: 1909
Created
Wed 1/19/22 11:53 AM
Modified
Mon 10/9/23 11:47 AM

Service Offerings (7)

Dev Shell Request
Request a Development shell for year-round editing access to your courses.
Get Integrated Tool Help
Let us know if you need assistance with one of our third party tools in Canvas.
Missing Course Shells or Enrollments
Unable to see courses you are teaching, or missing individuals who should be enrolled in a course
WebEx Account Help
Faculty and Academic Advisors only: Request a WebEx account, or get help with login to an existing account. Other Staff are encouraged to use Go To Meeting or Microsoft Teams meetings for web-conferencing needs.
Community Requests
Update an existing community or request consideration for creating a new community
Other LMS Help
My issue is not listed in the other ticket options given
Suggest a Canvas Integration
Submit a suggestion for an app to be integrated with Canvas.