Canvas Admin Help

Note: Requests submitted here will be addressed during normal University business hours.

Get help with the following Canvas administrative issues:

Development Shell Requests
Missing Course Shells
Course Enrollments
Report Issues with Integrated Canvas Tools (Proctorio, Microsoft Teams, Publisher content, etc.)
WebEx teaching accounts
Help with Communities

Critical Canvas concerns should be submitted by clicking the Help icon on the Canvas Global Navigation menu.

See KB Article: How to get Canvas Help

Development Shell Request Canvas Tool Malfunction Missing Course Shell or Enrollments WebEx Account Help Community Requests Other LMS Help Suggest a Canvas Integration

Service Offerings (7)

Dev Shell Request

Request a Development shell for year-round editing access to your courses.

Integrated Tool Issue

Let us know if you need assistance with one of our third party tools in Canvas.

Missing Course Shells or Enrollments

Unable to see courses you are teaching, or missing individuals who should be enrolled in a course

WebEx Account Help

Faculty and Academic Advisors only: Request a WebEx account, or get help with login to an existing account. Other Staff are encouraged to use Go To Meeting or Microsoft Teams meetings for web-conferencing needs.

Community Requests

Update an existing community or request consideration for creating a new community

Other LMS Help

My issue is not listed in the other ticket options given

Suggest a Canvas Integration

Submit a suggestion for an app to be integrated with Canvas.