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Check out this service offering I found in the Client Portal service catalog.<br /><br /><a href="https://tamuct.teamdynamix.com/TDClient/54/Portal/Requests/ServiceOfferingDet?ID=791">https://tamuct.teamdynamix.com/TDClient/54/Portal/Requests/ServiceOfferingDet?ID=791</a><br /><br />Report Softphone Problem