If you are experiencing the following issues:
- Key that previously worked in lock will not turn
- Lock fully rotating (spinning) when turned but not unlocking/locking
The following information is required in the ticket:
- Building name and room number
- Descriptions of problem(s) observed
- Frequency of issue, if applicable
- Name of person assigned to office, if not the requestor
Please include any additional information you feel is necessary for us to know.