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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://tamuct.teamdynamix.com/TDClient/54/Portal/KB/ArticleDet?ID=3231">https://tamuct.teamdynamix.com/TDClient/54/Portal/KB/ArticleDet?ID=3231</a><br /><br />Ellucian Help Center<br /><br />Access to the Ellucian Support Center and Resources.