Telephone Guides

This chart contains links* to the guides for each of the models of phones available to the University.  To identify your model, look on the underside or back of your phone.  Please keep in mind that not we may not support all features listed in the guides. 

For phone issues, please visit our Service Catalog to submit a ticket.

For questions about your bill, please email Telecom at ct-telecom@tamuct.edu.

*Please note that the videos in these links are not produced by TAMUCT and therefore some of the items may not work exactly as portrayed in the video due to our programming.

 

IP 33x Phone

How-to Videos

Features:

  • Message Waiting Indicator—this will alert you to incoming calls, new messages, and other events.
  • Line Icons—Use these keys to activate up to lines that can be assigned to your phone.
  • Speaker phone
  • Hands-Free Microphone
  • Microphone Mute
  • Message button to check messages or second line

IP 55x Phone

How-to Videos

Features:

  • Message waiting indicator
  • Display control keys
  • Feature keys: Directories, Services, Conference, Do Not Disturb
  • Headset
  • Speaker
  • Graphic Display: Caller display information, Do Not Disturb text
  • Microphone Mute
  • Hands-Free Microphone

IP 65x Phone

How-to Videos

Features:

  • Message waiting indicator
  • Display control keys
  • Feature keys: Directories, Services, Conference, Do Not Disturb
  • Headset
  • Speaker
  • Graphic Display: Caller display information, Do Not Disturb text
  • Microphone Mute
  • Hands-Free Microphone

VVX 1500 Phone 

Quick User Guide

Features:

  • Touch Screen
  • Color Screen
  • Six lines available
  • Video calls
  • Keyboard on the screen
  • Headset
  • Speaker phone
  • Voice/Video Voicemail features
  • Manage conference calls
  • Screen Saver
  • Hands free speaker phone

VVX 500 Phone

How-to Videos 

Features:

  • 12 Line phone
  • Touch Screen
  • Color phone
  • Video Calls (with optional camera)
  • Headset
  • Voice/video voicemail features
  • Do Not Disturb Function
  • Three way audio conferencing
  • One touch speed dial
  • Hands free speaker phone
  • Echo cancellation and background noise suppression
  • Screensaver and digital picture frames

Polycom SoundStation IP6000

How-to Videos

Additional mic support if needed, please specify in your request.

Features:

  • Mutli-way Calling
  • Room Mute
  • Intercom Capabilities
  • Call Forwarding
  • Do Not Disturb Feature
  • Voicemail Access
  • Speed dial
  • 3-way Calling
  • Call Transfer
  • Hold 
  • Ringtone Options
  • Presence Monitoring

 

VVX 250 Phone

Quick User Guide

Features:

  • 4-lines
  • Call Forwarding
  • Do Not Disturb Feature
  • Voicemail Access
  • Speed Dial
  • 3-way Calling
  • Call Transfer
  • Hold 
  • Ringtone Options
  • Presence Monitoring

VVX 300-301 Phones

How-to Videos

Features:

  • 6-lines
  • Call Forwarding
  • Do Not Disturb Feature
  • Voicemail Access
  • Speed dial
  • 3-way Calling
  • Call Transfer
  • Hold 
  • Ringtone Options
  • Presence Monitoring