Hotspot Charges That Can Be Avoided

Summary

Items that qualify for hotspot charge exemption.

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International Travel

  • If you are traveling out of the country or near a United States border, your hotspot can pick up a tower outside the border and will cause international charges. 
  • Please submit a ticket at least 2 weeks in advance so that your rate plan can be adjusted to avoid the international charges.

Hotspot non-usage

  • If you don't plan on using your hotspot for a month or up to 6 months your monthly charges can be reduced.
  • Please submit a ticket at least 2 weeks in advance so that your rate plan can be adjusted.