Global Protect VPN - "Still Working" Error (Mac OS)

To Fix the "Still Working" Error:

• The "Still Working" error looks like the below screenshot

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• Open the Self Service App in your Applications folder
  • If you need assistance finding and using the Self Service App, follow this guide Self Service App (Mac OS) .
• Click the GP VPN icon 
• Click the Install button 
• You will see a gauge showing you when the Self Service App has completed the reinstall of Global Protect VPN

• Once completed, follow the GP VPN: How to Connect (Mac OS) guide to enter in the correct portal and credentials to connect.